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An experience and systems designer, Mark has been working in human-centered design for over 30 years. His work helps clients understand all aspects of a given customer journey, empowering staff to deliver an experience that’s
clear, relevant and human.
Learn more at
He previously spent 13 years as president of
, a world class environmental graphic design firm, where he was the lead strategist for diverse healthcare, higher education, civic, corporate, trails and tourism institutions throughout North America. Since July 2016, Mark has worked as a NorthSky consultant with Rotary Charities of Traverse City, a design resource to a number of nonprofit and for-profit entities in the six-county region of Northwest Lower Michigan.
He has served on executive committees of two international design boards: the SEGD and the Association of Professional Design Firms.
In 2012, Mark earned his evidence-based design certification (EDAC) through the Center for Health Design, and in 2017 became certified in Systems Practice through +Acumen. He is a 1987 graduate of the University of Michigan.
Mark has been a member of the Traverse City Track Club Racing Team since 2014, and in April 2016 completed his first Boston Marathon finish.
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